Privacy Policy

Last updated: 4 March 2025

1. Introduction

Welcome to Nordic Offsite Limited (“Company”, “we”, “our”, “us”). We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [Your Website URL] and use our services.

We comply with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We collect the following types of personal data:

Contact Information: When you fill out our contact form via Zoho Forms, we collect your name, email address, phone number, and any message you submit.
Client Portal Data: If you log in to our Zoho CRM Client Portal, we process your login credentials and any data related to your account.
Analytics Data: Our website, hosted on Squarespace, uses tracking technologies to collect information about how you interact with our site, such as pages visited and time spent on each page.
Cookies and Tracking Technologies: We use cookies to enhance user experience, security, analytics, and customization. See our Cookie Policy for more details.

3. How We Use Your Information

We use the collected data for the following purposes:

To respond to inquiries submitted through our contact form
To provide access to our client portal
To analyze website traffic using Squarespace analytics
To improve our website, services, and customer experience
To comply with legal obligations

4. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases for processing your data:

Consent: For cookies and analytics tracking (when you accept via the cookie banner).
Contractual Obligation: When you use our client portal or submit a request through our contact form.
Legitimate Interests: To improve our website and respond to inquiries.

5. Data Sharing and Third Parties

We may share your information with:

Zoho Corporation (for contact form and client portal functionality)
Squarespace (for website hosting and analytics)
Legal authorities if required by law

We do not sell or trade your data with third parties.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy. Contact form submissions are stored in Zoho CRM and retained until they are no longer needed for business or legal purposes.

7. Your Rights

Under UK GDPR, you have the right to:

Access, update, or delete your personal data
Object to or restrict processing
Withdraw consent (for cookies and marketing emails)
Lodge a complaint with the UK Information Commissioner’s Office (ICO)

8. Security Measures

We implement technical and organizational measures to protect your data, including encryption and secure access controls.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Nordic Offsite Limited
43 Kenwood Road
Sheffield, S7 1NQ
United Kingdom

Email: privacy@nordicoffsite.com